Www Royalbet Com
They Won't Pay Your High Winnings I won a jackpot, played thousands of spins on their another casino brand. Tried to withdraw 2000 Euros but they cut 1900 Euros just because ' I played 8 spins that's their amount is 20 euros' so it's their right to remove everything that I won with my main money. Bet on Football, Basketball, Tennis, Formula 1, and many other sports betting markets with Premier Bet. Paying in at Royalbet is possible with many different payment options. Credit cards, including Visa or MasterCard, are available in the casino’s payment section as well as popular e-wallets like EcoPayz and WebMoney.Moreover, depositing is permitted via bank transfer,for instance TrustPay or Trustly, or with prepaid cards like Paysafecard.Note: The casino may have varying deposit limits for. A live chat open 24 hours and the possibility to email them at support@royalbet.com. Royalbet online casino – Our Summary. We really appreciate a brand being built on this platform. However, it lacks some features we are getting used to, such as game provider filer and plenty of payment options. But, the Royalbet bonus promotions are top. Being a newer casino, Royal Bet should make quite the instant impact, as it has the ability to take away everything positive from other online platforms and instil it into its own site.
Ruling
Declined - This player has already played down their balance. We cannot assist you if you contact us after you have played and lost your funds.
Read our RoyalBet Casino Review.
Player's Complaint
On the 12th may this year i deposited £10 on the royalbet.com casino
and i sent my i d documents in straight away to avoid payment issues. it said 24 to 48 hours to be verified.
i managed to win £1960 in that time but i wasent allowed to withdraw but they hadent verified me so the balance was just stuck there bearing in mind it was covid lockdown to. i went into live chat and asked if they can help me withdraw it so i dot spend it and they said u must wait till ur account is verified . anyway the time scale is up and the following day i contact live to see why my account hadent been verified . they said theyd send the team another email to get it sorted the next day still nothing . i was starting to get frustrated and angry by this time nothing was being done , i just wanted my winnings. it eventually got to the following day where i was that peed of and angry i was fuming it was making me ill trying to get live support to understand i just want my winnings . i then turned back to the casino and lost my winnings in pure anger and frustration. its been all this time and im still thinking about what winnings i could of had and it was all because of there actions. i feel sick inside and gutted still to this day it made me really ill thinking about it.
details on my game play are from the 13th may history on my account.
the casino has no idea how they have made me feel
i self excluded from them in pure hate for whatt they have done to me. i want compensation off them for making me go through that and making me feel bad in myself .
i hope you understand the reasoning behind my complaint . many thanks
1 Response
Hi buzzgrant - welcome to ThePOGG.com!
Unfortunately if you have already chosen to play with and lost your funds there is nothing we can do to assist you.
You may find our free Responsible Gambling app BetBlocker useful. It allows users to restrict their internet capable devices from accessing over 12k gambling operator websites for between 24 hours and 5 years.
Sorry we could not be of more help!
ThePOGG
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Overview of Royalbet Casino
The idea behind Royalbet Casino is to create a platform where everyone is a VIP. Certainly, from the name Royalbet Casino, you already get an idea that the casino is open to anyone who considers being a royalty. Certainly, you don’t treat royalty like you treat anyone else. Bearing that in mind, Royalbet Casino has a very solid foundation. The team behind this platform is a very experienced one. SkillOnNet Limited is a Malta-based operator that oversees the affairs of Royalbet Casino. As expected, Royalbet Casino is licensed by the Malta Gambling Commission and UKGC.
The first impression of Royalbet Casino is all about royalty. The design is beautiful and simple. Of course, for a royal casino, it is no surprise to see purple colour all over the place. That’s the colour of royalty and Royalbet Casino surely made the most out of it. The arrangement of the key features looks cool. To the left-hand side of the casino, you will find so many access buttons to major subcategories of the casino. Also, the home page has banners displaying the welcome bonus and promotions.
Another key feature that stands out at Royalbet Casino is the selection of games. Royalbet Casino features hundreds of games, so many to guarantee that you never play the same game twice for a long time unless you chose to. In addition to their variety of games, Royalbet Casino also ensures that members get a royal treat. This means that you are guaranteed the best games in the industry. Among other things, the platform looks the part as a top casino.
Welcome bonus for new players
New members always get special attention. Likewise, if you are a new member at Royalbet Casino, you get treated in a special way. You can consider this your reward for choosing the platform over the numerous options out there. This offer requires that you first complete your account setup. Afterwards, you have to make a deposit. The best casino bonus at Royalbet Casino is activated if you make a deposit of £20. Once your deposit has been verified, you automatically receive a 100% match up bonus up to £50. In addition to the cash bonus, new members also get 50 bonus spins on Book of Dead.
- 100% match up bonus up to £50 + 50 bonus
This is a onetime offer. Certainly, since the max bonus amount is £50, you could as well just go for everything. The wagering requirement is a little fair since you only have to do that 30 times. However, this is only for the welcome bonus. unfortunately, the bonus spins take a little twist in the wrong direction. When you convert the bonus spins to cash, you cannot withdraw it directly. You still have to wager it. This time, you have to do that 60 times which is quite a lot. In short, make sure you visit the page for terms and conditions, there are about 49 of them listed on the page. Ensure that you read every single one, ask questions if you need to.
Promotions and VIP lounge at Royalbet Casino
Royalbet Casino from the look of things does look like a very generous platform. the welcome bonus is one of the smallest you can think of in any online casino. Still, there are very few promotions. Well, the VIP scheme is probably the most beneficial since it has long term benefits. There are only two promotions at Royalbet Casino right now.
- Daily picks
- Tournaments
Each of these promotions offers members some cool bonus spins and cash at intervals. Every day, there is a special offer just for you. As for the VIP lounge, members can fit anywhere among the 6 levels. Bronze; Silver VIP; Gold; Platinum; Diamond and Red Diamond. Each of these levels requires a specific number of VIP points. Only two levels are strictly based on the invitation but it still boils down to the number of VIP points that you have gathered. Invariably, the VIP points depend on how much you have deposited and wagered over a period of time. Once you are a member of the VIP lounge at Royalbet Casino, your royalty takes a whole new shape. You get to enjoy so many benefits which includes
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- Express withdrawal services for members
- Higher deposit and withdrawal limits
- Plenty of personalized VIP bonuses
- Level up bonuses
- Account manager
The benefits are so many. As a matter of fact, if you are a member of the VIP lounge, then the entire casino revolves around you. However, it also depends on your level in the lounge.
Software and games at Royalbet Casino
To be honest, from all we have seen so far, this is the best part of the entire casino. Royalbet Casio goes royal by employing the best software developers in the entire industry. The platform has a huge game library that contains several categories of games. You will find almost anything that you’re looking for.
- Slots
- Jackpots
- Live dealers
- Scratch cards
In each of these dedicated categories, you will find so many games. The live dealer sections feature a collection of world-class games from Evolution gaming and the likes. For slots and jackpots, you will find hundreds of games from NetEnt; Yggdrasil; Red Tiger; IGT; WMS; NextGen; Playson and so many others. The list of titles in the category of featured games is a clear indication of the depth of quality that you will find at Royalbet Casino. You will find the best titles such as Jungle Jim; Gold Money Frog; Starburst; Power of Elements; Gonzo’s Quest; Flappers; Jewel Scarabs; Fortune Coin; Money Mouse; Blazing X; Thunderstruck II; Monopoly; etc.
Payment alternatives and customer service at Royalbet Casino
Royal Albert Outlet Store Locations
As for the payment alternatives, there are just a few methods available. Meanwhile, the team of customer service agents at Royalbet Casino is well trained to give you a player-oriented service. Everything about the casino is to make you happy. Members can easily send a message vial mail instant chat is also accessible.
Final thoughts about Royalbet Casino
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There is no online casino where you will find everything all in one place. However, how much of it you find determines whether or not that casino should be rated as one of the best. Meanwhile, Royalbet Casino has done it bit in providing you with some of the best gaming environments. Of course, there is room for improvement and we hope to see that soon.